Leadership Insights

Leadership Insights is the home of our Fellows' research and provocation pieces which they complete as part of their Fellowship programme, in addition to specially commissioned research carried out by, and on behalf of, Clore Social Leadership.


Measuring the impact of providing information to families

Measuring the impact of providing information to families

By Anand Shukla , December 2013

Anand's research focuses on the role of the Family Information Service, in particular how they are used, viewed and how their impact is measured.  

The right to be informed and the right to consumer education have been identified as two of the eight fundamental consumer rights.  While in the UK, there is a cross-party consensus about ensuring that families have the facts that they need in order to be able to make informed decisions, pressures on local authority budgets and spending cuts have put major strains upon information services.

This research investigates whether the information provided by information providers to families does have an impact, and if so, what this impact is and how it can be quantified.

Read the report

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