Asking the difficult questions
By Rachael Smith , March 2015
Working within the social sector for over eight years, Rachael Smith has supported good quality service user involvement at a variety of levels within organisations; from service user volunteering, peer research projects and advisory groups through to co-design and co-delivery of services.
The principles of placing those who use services at the centre of service development and delivery are increasingly contained within the mission and values of organisations working for social change.
Although at board level organisations often talk of a desire to recruit service users to their board, Rachael questions the level of action they have taken to support their service users to develop into these leadership roles. This research aims to ask the difficult questions, challenging Boards to explore their organisation’s approach to service user leadership.
Read Asking the difficult questions: Are third sector organisations allowing their pride at recruiting former service users to their boards, to paper over the inherent prejudices that prevent these individuals from taking the lead?